From Our Homeowners

Our team of customer service professionals work hard to answer your questions and keep our homeowners happy with their choice of WAYNE for their water handling needs.

"Hello! My name is Jerry. Yesterday I called about a switch problem on my sump pump. Vicki, from your customer service team, was pleasant & helped me with my problem. Could you please put something nice in her personnel file?
I have been a Police Officer for 21 years. I know that you could save the planet daily 364 days a year & never get a, "Thank you masked man," but if you make one mistake, that's when you end up on the 6 o'clock news. It doesn't seem fare. So when someone goes out of their way & helps me out, it only seems right that their boss should hear about it. You'd hear about it if there was a problem, why not when Vicki does an outstanding job? Well, she has. In a friendly & pleasant fashion, she solved my problem quickly & efficiently. She is a credit to your operation. She rates an, "Attaboy." Point of fact, so do you for creating an environment that allows quality people to demonstrate their abilities. Nevertheless, Please put somethin nice in Vicki's personel file? Thanks!" Jerry, 2/10/11

"I received your package this morning with the rod and floater triangle. I will install today. I wanted to express my gratitude and thanks for your great customer service and technical support. This is my second WAYNE WST50 and I wouldn't pay for any other. It is an excellent unit and the customer support has always been superior. You folks are always available, friendly, informed and helpful. It was wonderful to speak to you. Again, thank you. I appreciate your efforts in this matter." Donald, 2/8/11