| | Where can I buy repair parts? |
| There are very few repair parts that most stores will stock for Wayne pumps. However, we do directly sell a limited assortment of repair kits and other accessories. These can be found by searching through the proper manual, our product page, or by performing a search for the specific model number of the part. |
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| | Are there any authorized/certified repair centers? |
| No. Some local repair shops or hardware stores may be able to fix your Wayne pump, but none are explicitly authorized by Wayne |
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| | What type of battery is used in the ESP15 standby system? |
| A deep-cycle marine battery (boat battery). It can provide anywhere between 2 and 8 hours of operation and longer depending upon the demand placed on the pump. |
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| | Can I use an extension cord to connect my pump to an electrical outlet? |
| Connecting your pump to an electrical outlet using an extension cord is not recommended because there is an associated voltage drop. If you MUST use an extension cord, purchase a heavy-duty cord that is the largest gauge and shortest length possible. |
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| | Can gas-powered pumps or the PC4 be used to pump gasoline? |
| No! These pumps are not designed to move petroleum based chemicals such as gasoline. Doing so can be hazardous to both the pump and yourself and will void the warranty. |
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| | Do all Wayne well pumps require a jet assembly? |
| All CWS jet pumps require a jet assembly to complete the installation process. Choosing the proper assembly depends on the depth and diameter of your well. For further details, click here. The SWS and JSU series of well pumps do not require a jet assembly.
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| | Do I need a tank with my well pump? |
| While it is not a necessity of operation, it is highly recommended that you use a water tank in conjunction with your well pump. Not having a tank will cause your well pump to constantly be running, thus adding unnecessary wear and tear. A water tank allows you to store water and your well pump will generally run at well-spaced intervals (depending on your water usage). Visit our products page for more information. |
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| | What kind of oil is in the pump? |
| All Wayne pumps that contain oil use a high temperature, low viscosity, non-conducting, paraffin-based (Dielectric) oil. This type of oil can typically be found at electrical wholesalers/motor shops. |
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| | Where can I find my model and serial number? |
| If you call our support number, please have your model and serial number ready. The model number is located on the Wayne label on the pump. Typical model numbers have three letters followed by 2 to 3' numbers. The serial number is located on a small white tag on the top of the pump. It will be 4 digits long. For example, model SPF33, serial number 4003. |
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